Where is the event taking place?

The Longines Global Champions Tour of Shanghai is taking place in the Shanghai Juss International Equestrian Centre. This venue is located at No. 251 Tongyao Road, Pudong New Area, Shanghai.

Can I choose my own seat?

Yes. You may select your seat online via the official ticketing page.
 

How can I download my ticket?

Your ticket will be available for viewing and download on the same online ticketing page after purchase.
 

Can I bring my dog/pet?

No, pets are not permitted at the venue.

Can I buy a ticket at the event?

No. Tickets are not sold on-site. Please purchase your ticket online in advance.

Are VIP tickets available?

 Yes. Please refer to the online ticketing page for VIP ticket options and details.

Where can I park my car?

Parking is not available inside the venue. Please use the public parking facilities near the venue.

Can I cancel my ticket for a refund?

Once a ticket (including tickets for grandstand, VIP boxes, and other related vouchers) has been sold, the event will not accept any form of exchange, reissuance, or other requests related to tickets.

Can I change the date of my ticket?

Once sold, tickets cannot be exchanged, transferred, resold, or gifted

Where can I find the schedule?

The schedule and arrangement of the competition may be subject to changes, and please stay tuned to the event's official WeChat account and Weibo for the latest information.